---
title: About Us
url: https://santiagodealfama-hotel.guestcentric.net/en/about-us
language: en
is_homepage: false
hotel: Santiago de Alfama - Boutique Hotel
city: Lisbon
country: Portugal
phone: "+351 21 394 1616"
email: reservations@santiagodealfama.com
---

Best Luxury Hotel in the World by TripAdvisor
  
[Santiago de Alfama - Boutique Hotel](/)
 
- [Bedrooms](/hotel-rooms.html)
- [Special Offers](/hotel-special-offers.html)
- [Dining at Audrey's](https://www.audreys-cafe.com)
- [The Beauty Bar](https://www.santiagodealfama.com/the-beauty-bar)
- [Romance Collection](/the-romance-collection-by-santiago-de-alfama)
- [Gallery](/hotel-gallery.html)
- [Our Unique Location](/hotel-directions.html)

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# About Us

 
#### OUR UNIQUE LOCATION

 
### 5 Star Hotel in the Medieval Quarter of Alfama

 
The Santiago is a family run Boutique Hotel housed in a fully restored 15th century palace. The hotel is snuggled equidistant between St George’s Castle and the beautiful Look-point – Santa Luzia – with views which ripple down the hillside littered with white washed churches, terracotta roof tops and down to the Tagus river – where the blue of the water meets the blue of the sky, all framed in a riot of pink and purple bougainvillea.

 
At the Santiago, we source locally, incorporate the wonderful local produce in our restaurant Audrey’s, named after our daughter. A fierce believer in animal welfare, sustainability and all things yummy – a beautiful human being that wants to spoil and indulge.

 
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#### We love our business, where else can you come to work and meet interesting people that goes for our wonderful staff and our dear guests and friends.

 
Manuel & I have been adopted by Portugal – Manuel is our ultimate communicator, a background in telecoms, engineering and global finance who is actually a poet, a photographer, a lover of books and history and has finally joined us full time as all of the above.   Manuel is Anglo-Portuguese, born in South Africa and I am Dutch, brought up in New Zealand and immigrated here in the late 80’s.  We met, within a week of stepping ‘off the boat’, and the rest is history...

 
It’s a privilege to tell you about our city, to share this lovely place and hopefully bring a lot of old fashioned hospitality and a little glamour to your holiday.

  
Looking forward to meeting you soon.

  
*Warm regards from Lisbon
**Heleen***

  
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Address [Rua de Santiago, 10 -14 Lisbon, 1100-494 Portugal](https://maps.google.com?q=Rua+de+Santiago%2C+10+-14,Lisbon,1100-494)

 
Phone [+351 21 394 1616
Call to the national fixed network](tel:+351213941616)

 
Email [reservations@santiagodealfama.com](mailto:reservations@santiagodealfama.com)
  
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## Santiago de Alfama - Boutique Hotel

**Address:** Rua de Santiago, 10 -14, Lisbon, 1100-494, Portugal

**Phone:** +351 21 394 1616

**Email:** [reservations@santiagodealfama.com](mailto:reservations@santiagodealfama.com)